Returns & Exchanges

At Perfume Parlour, we want you to be completely satisfied with your fragrance experience, which is why we offer a 14-day return period for unused and unopened products. If your scent isn't the perfect match, our streamlined return process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the unopened fragrance in its original box and protective shipping materials to ensure it arrives back to us in sellable condition.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked courier service to send the package to our quality control facility for inspection.

• 4.
  Processing and Refund

  Once our team verifies the item's condition, we will process your refund or dispatch your chosen exchange within 5-7 business days.